Frequently Asked Questions

Everything you need to know about shopping with Polo Assn. Norge

How long does shipping take within Norway?

Standard delivery typically takes 2-4 business days. We ship all domestic orders via Posten or Bring to ensure reliable tracking and timely arrival.

What is your return policy for fashion items?

We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.

Are the products sold on Polo Assn. Norge authentic?

Yes, we are an authorized retailer. All products are 100% authentic, sourced directly from the manufacturer to guarantee the highest quality and craftsmanship.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as Vipps and Klarna for flexible 'buy now, pay later' options.

How do I find the correct size for me?

Each product page features a detailed size guide. Our clothing follows standard European sizing, but we recommend checking specific measurements for the best fit.

Can I track my order once it has been shipped?

Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.